Jun 21, 2021

Member Relations Specialist

  • KofC Insurance, Wheaton Agency
  • Lakewood, CO 80227, USA
Part time Admin-Clerical Communications Customer Service

Job Description

KofC Insurance: Wheaton Agency

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Job Description

Knights of Columbus Insurance General Agency will fulfill a client-based caller position including Field Agent and Agency support. He or she will be required to exercise independent judgment in communicating via telephone as a representative of the Agency.

Essential Duties/Responsibilities:
Agency Support:

  • Supports Field Agents with scheduling appointments
  • Generates appointments for agents through calling existing clients
  • Data Inputting
  • Manages special projects as needed for the Agency.

Office Reception:

  • Completes scheduling for clients with agents through online platform
  • Manages flow process of new clients through Agency’s Customer Service platforms


  • Performs other duties as required.
  • Willingness to uphold Catholic Moral & Social Teaching in the workplace.
  • Physical requirement: includes some light lifting up to 25 lbs.
  • Option to work remotely after training period is complete.

Desired Skills and Experience:

  • Minimum of 1+ years' experience as an administrative assistant preferred
  • Superb time management skills and the ability to meet multiple deadlines and prioritize tasks a must
  • Demonstrated cultural competence and cultural responsiveness
  • Ability to act competently in a crisis while maintaining a calm and professional manner
  • Ability to be cooperative with other employees to ensure a smooth running, effective office operation
  • Organized and flexible with a high degree of integrity, reliability, initiative and adaptability
  • Experience utilizing various Microsoft Office software products, including Outlook, Word, Excel and PowerPoint
  • Ability to handle and maintain confidential information
  • Excellent verbal, written and listening communication
  • Comfortable working in a visibly Catholic environment


  • Salary and Commission

If you are qualified and are interested in this position, please click the APPLY NOW button below and provide us with a cover letter and resume.  Thanks for your interest and God bless!

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