Nov 04, 2021

Product Manager for Digital Products

  • Our Sunday Visitor
  • Remote
Full time Consultant Management Marketing Nonprofit Other

Job Description

The Product Manager for Digital Products coordinates the product roadmap and functional and content development plans for OSV digital products, including OSV Church Manager, Online Giving, Websites and other digital products. The Product Manager for Digital Products leads cross-functional teams to coordinate market research, collect and evaluate customer feedback, maintains and reports on competitor offerings and features, makes recommendations and helps craft requirements for product enhancements. This includes but is not limited to work with the Technical Product Development Manager, Sales, Customer Service, Finance, Marketing, IT/Development, Support Teams and the management team. In this role the incumbent serves as the expert on the product area and the primary resource for customers and partners. 

Essential Job Functions: 

  • Develop an agreed- to roadmap document engaging appropriate stakeholders
  • Deliver Marketing Requirements Document (MRD)s and Product Requirements Document (PRD)s with prioritized features and corresponding justification
  • Develop the core positioning and messaging for the product
  • Make pricing recommendations to meet revenue and profitability goals and confirm with the financial team for final approvals
  • Attend customer panels as appropriate. Compile the input to make recommendations for the best next enhancements
  • Develop relationships with customers who can provide input on their satisfaction and on functional enhancements
  • Monitor key competitors. Document key competitor functionality in comparison to OSV.  Also note any key concerns
  • Work with teams including developers, marketing and sales to maintain timely projects for enhancements to digital products
  • Perform product demos to customers as needed
  • Provide on-going support to training teams pertaining to new products and services
  • Incumbent may be required to attend various trade shows and product/service-related conferences to acquire and maintain up-to-date knowledge of the markets and product offerings in the industry
  • Work with external third parties to assess partnerships and licensing opportunities
  • Lead the establishment of contracts and development of proposals
  • Deliver a monthly revenue forecast to the financial teams and/or others
  • Work with the marketing teams to develop sales tools and collateral
  • Propose an overall budget to ensure success
  • Act as a leader within the company 



  • An acumen for sales and marketing with at least 5 years of experience
  • Three years of proven leadership in product marketing or product management
  • Experience translating market information into requirements for development
  • Proven track record in the areas of working across functional teams
  • Experience with software development preferred


  • Bachelor’s degree in communications, marketing, business or related field preferred 

Skills and Abilities:

  • Must have strong interpersonal skills, good judgment and be capable of communicating with a diverse range of individuals
  • Must have good organizational skills
  • Have excellent planning and tracking skills
  • Knowledge of OSV product line, preferred but not required 

Working Environment:

  • Incumbent will work in an office environment with occasional travel required.  Travel will consist of trips with Sales and Customer Service Representatives to learn about the needs of customers and non-customers and the role OSV can play in meeting those needs with current and future products and services. Occasional attendance at conferences and trade shows of various types will be important for gathering and maintaining current market information.

 Supervisory Responsibilities:

  • None at this time.


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