Nov 23, 2022

Financial Aid Associate

  • Franciscan University of Steubenville
  • Steubenville, OH, USA
Full time Education: University/College

Job Description

Date:  November 19, 2022

Position Available:  Financial Aid Associate

Position Reports to:  Director of Financial Aid

Department:  Financial Aid / Enrollment Services

FLSA Status:  Non-exempt

Schedule:  Full-time; Monday – Friday, 8:30 a.m. - 4:30 p.m.; This role is not envisioned as a remote position.


Please apply online:



The Financial Aid Associate is the main person who transmits and imports information between the Department of Education’s software and Franciscan University’s Financial Aid software, including PowerFAIDS and Jenzabar One. This role disburses financial aid to student accounts, completes verifications and processes forms, paperwork, and files. In addition, the Financial Aid Associate works with students and families to complete missing documents and to adjust loans and student loan forms. On occasion, such as Baron Days, the Financial Aid Associate will meet with families and students.



1.     Process federal student loans and alternative loans and the federal Pell grant in accordance with all applicable regulations between PowerFAIDS and the Department of Education systems.

2.     Collect and process documentation required for verification of a student’s financial aid application in accordance with federal regulation.

3.     Assist with the functions involved in “Awarding Aid”. This includes communicating awards, processing loans, maintaining files, and other paperwork needed to complete the student award process.

4.     Disburse Financial aid monies to student accounts.

5.     Import and export federal loans, grants, and student ISIR’s (FAFSA’s) to and from the Department of Education systems to PowerFAIDS.

6.     Other duties as assigned by the Director of Financial Aid.

This is not intended to be an all-inclusive list.  Additional duties, expectations and responsibilities may be added or changed as needed to meet the University's needs.



Must understand, support and embrace the mission of Franciscan University of Steubenville and possess the following:


Work Experience

·         Knowledge of financial aid process and federal regulations.

·         Computer experience required

·         Financial Aid experience.

·         It is essential that the individual understands and supports the mission of the University.


·         Customer Service Focus: Solicits and uses customer information to improve service or the customer’s experience.

·         Drive for Results: Can be consistently counted on to follow through, meet commitments and deliver results.

·         Interpersonal Skills: Relates well to all people above, below, at a peer level, inside and outside of the organization.

·         Quality of Work: Consistently checks work for accuracy and completeness.






·         Associate degree or equivalent years of experience.

Technical Skills

·         PowerFAIDS and Jenzabar One preferred.

·         Department of Education COD and EdConnect systems preferred but not required.

·         Analytical/mathematical skills related to funding procedures.

Workplace Factors

·         Sitting for extensive time periods.

·         Typing and looking at a computer screen for extensive time periods.

·         Ability to travel to conferences in state or out of state.

Candidates must submit an online application, a resume and a cover letter that demonstrates their fit for the position based on their experience, accomplishments and skills as well as their desire to advance the mission of Franciscan University.


Please apply online:


For other information and job postings, visit our website at


Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.

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