Financial Aid Associate
- Franciscan University of Steubenville
- Steubenville, OH, USA
Job Description
Date: September 9, 2023
Position Available: Financial Aid Associate
Position Reports to: Director of Financial Aid
Department: Financial Aid / Enrollment Services
FLSA Status: Non-exempt
Schedule: Full-time; Monday – Friday, 8:30 a.m. - 4:30 p.m.; This role is not envisioned as a remote position.
Please apply online: https://franciscan.edu/financial-aid-associate-3/
POSITION SUMMARY
Processing alternative loans, federal aid including loans and the Pell grant is a major part of this position. The Financial Aid Associate is the main person who transmits and imports information between the Department of Education systems and the University’s software, including PowerFAIDS and Jenzabar One. The FA Associate will disburse financial aid to student accounts, and answer emails and phone messages. On occasions such as Baron Days, the FA Associate will meet with families and students when needed.
PRIMARY RESPONSIBILITIES
1. Process federal student loans and alternative loans and the federal Pell grant in accordance with all applicable regulations between PowerFAIDS and the Department of Education systems.
2. Assist with the functions involved in “Awarding Aid”. This includes communicating awards, processing loans, maintaining files, and other paperwork needed to complete the student award process.
3. Answer emails and phone calls to the main financial aid email and phone number.
4. Disburse Financial aid monies to student accounts.
5. Import and export federal loans, grants, and student ISIR’s (FAFSA’s) to and from the Department of Education systems to PowerFAIDS.
6. Other duties as assigned by the Director of Financial Aid.
This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the University's needs.
REQUIREMENTS
Must understand, support and embrace the mission of Franciscan University of Steubenville and possess the following:
Work Experience
· Customer Service Skills
· Computer experience required
· Financial Aid experience.
· It is essential that the individual understands and supports the mission of the University.
Competencies
· Quality of Work: Consistently checks work for accuracy and completeness.
· Drive for Results: Can be consistently counted on to follow through, meet commitments and deliver results.
· Interpersonal Skills: Relates well to all people above, below, at a peer level, inside and outside of the organization.
· Customer Service Focus: Solicits and uses customer information to improve service or the customer’s experience.
Education
· Associate degree or equivalent years of experience.
Technical Skills
· PowerFAIDS and Jenzabar One preferred, but not required.
· Department of Education COD and EdConnect systems preferred but not required.
· Analytical/mathematical skills related to funding procedures.
Workplace Factors
· Sitting for extensive time periods.
· Looking at a computer screen for extensive time periods.
· Ability to travel to conferences in state and out of state.
Candidates must submit an online application, a resume and a cover letter that demonstrates their fit for the position based on their experience, accomplishments and skills as well as their desire to advance the mission of Franciscan University.
Please apply online: https://franciscan.edu/financial-aid-associate-3/
For other information and job postings, visit our website at https://www.franciscan.edu
Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.
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Work Should Never Be Just Work!
It should be a calling, a vocation. Through pursuing a career with Franciscan University, you’ll have the opportunity to be a part of a visionary organization in service of the Catholic Church, society, and culture.
At Franciscan University you will work for and with the Church, alongside like-minded men and women who share your values and your desire to transform the culture. You’ll be challenged by the work and rewarded by the fruit it bears. You’ll be part of an institution that Francis Cardinal Stafford, former president of the Pontifical Council of the Laity, described as “central to the reform and the renewal of the Catholic Church after the Second Vatican Council.”
Founded in 1946 by the Franciscan Friars of the Third Order Regular, Franciscan University is known around the world for its enduring fidelity, vibrant campus culture, and academic excellence.
In just under 70 years, Franciscan University of Steubenville has emerged as a leader in academically excellent and passionately Catholic education. By integrating faith and reason in the pursuit of truth and right living, the University has grown from a small facility serving local veterans of World War II to a beautiful hillside campus and an educational institution recognized nationally and internationally for its programs, faculty, and graduates.
Since 2001, the University has been ranked in the elite “first tier” of Midwestern universities by U.S. News and World Report’s guidebook, America’s Top Colleges. Included in every edition of the Cardinal Newman Society’s Guide to Choosing a Catholic College, Franciscan has also been ranked as a top 100 “best value” in private higher education by Kiplinger Personal Finance Magazine since 2011.
Numbered among Franciscan’s graduates are bishops and priests, congressmen and pro-life activists, missionaries, catechists, doctors, lawyers, and teachers. They’re leaders in the Church and culture, serving in the vanguard of the New Evangelization, and they’re doing that, in large part, because of the education in faith and reason they received at Franciscan University.