Web Coordinator
- Diocese of Nashville
- 2800 McGavock Pike, Nashville, TN, USA
- Feb 10, 2025
Job Description
SUMMARY
This position supports the digital marketing and communications efforts of the Mission Integration Office's Communications Department for the Catholic Diocese of Nashville. The Web Coordinator coordinates diocesan digital efforts in spreading the Good News of Jesus Christ to the people of Middle Tennessee and beyond while striving for maximum impact and reach. This position develops and administers websites, apps, streaming platforms, and other digital properties; supports and directs the implementation of digital initiatives and website management at the diocesan, parish, and school level. Working within the Communications Department, the Web Coordinator strives to connect both the faithful and the unformed to the beauty, truth, and goodness of the Roman Catholic Church and the excellent works and beliefs of the faith via best practice digital strategies and results-focused creativity. Must live in the Nashville area or be willing to relocate.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Manages and conducts daily updates of websites in the diocesan portfolio. Maintains web content and design to ensure that diocesan websites are functional, accurate, and effective.
- Monitors and analyzes website performance. Reports regularly on analytics for websites, ad platforms, content publishing, and communication platforms, like Flocknote.
- Develops new and updates existing websites, content portals, streaming audio and video services, and other digital properties.
- Working with internal and external stakeholders, reviews web content, links, and design. Provides necessary updates and enhancements in a timely manner. Makes recommendations and develops roadmaps for planned maintenance and enhancements.
- Implements search engine optimization (SEO) and search engine marketing (SEM) to drive traffic to websites, reaching Catholic and non-Catholic audience segments.
- Evaluates the success of campaigns and ongoing activities. Assesses performance-to-goal and regularly reports on website and search performance to Communications leadership and other stakeholders.
- Executes online distribution of digital assets, including radio recordings, podcasts, videos, graphics, and multimedia packages. Recommends platforms and positioning for maximum impact.
- Supports creation of graphic content for diocesan digital channels.
- Collaborates with in-house content creators, as well as agencies and external service providers, to support the production of effective materials and content for optimal digital impact and user experience.
- Ensures projects meet expectations for quality, timeliness, and effectiveness.
- Maintains knowledge of trends and developments in the market and industry. Identifies need for new products, services, strategies, and tactics and makes recommendations to leadership.
- Assists with budget preparation for the Communications Department.
- Supports the broad work and goals of the Communications Department's digital outreach and engagement unit by performing other related duties, as assigned.
Requirements
EDUCATION and/or EXPERIENCE
- Bachelor’s degree in web development, web design, computer science or related field.
- Minimum two years of experience as website developer, website coordinator or similar role. Knowledge and understanding of website design and management.
- Extensive experience in web design and development in CMS platforms like WordPress, SiteWrench, Wix, Squarespace or eCatholic.
- Prior experience working with digital agencies preferred.
- Experience with nonprofit or religious organizations preferred.
OTHER SKILLS/REQUIREMENTS
- Strong knowledge of HTML, CSS, and JavaScript, and experience with content management systems (CMS), such as WordPress.
- Demonstrated expertise in managing website projects, including the coordination of design, development, and content updates, ensuring seamless integration with marketing campaigns, social media, and email marketing platforms.
- Comprehensive knowledge of SEO best practices and web analytics tools (e.g., Google Analytics, Google Tag Manager, Hotjar) for tracking website performance. Proficient in measurement, reporting/dashboards for CMS, keyword research tools, audience segmentation including content taxonomy and metadata, and site analytics tools like Hotjar.
- Familiarity with managing social media integration, embedding feeds, tracking pixels, and ensuring brand consistency across digital platforms.
- Solid understanding of UX/UI design and responsive design principles.
- Strong problem-solving skills and the ability to manage multiple projects simultaneously.
- Excellent communication and collaboration skills, with the ability to work effectively across departments.
- Knowledge of customer relationship management (CRM) software, like Salesforce or Zoho, marketing automation software, and user journeys a plus.
- Basic understanding of Catholic theology and a working knowledge of the teachings of the Catholic Church.
- Strong verbal, written, and interpersonal communication skills.
- Ability to manage multiple projects and stakeholder needs simultaneously.
- Proficient in Microsoft Office suite including Word, Outlook, Excel, and PowerPoint.
- Analytical and creative thinker who can problem solve, work independently, and exercise good judgment under pressure.
- Familiarity with Adobe Creative Suite and basic graphic design, photo editing, and video editing a plus.
- Ability to travel within the Diocese of Nashville (approximately 10%).
COMPETENCIES
- Ensures accountability holding self and others accountable to meet commitments.
- Communicates effectively developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Nimble learning actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Plans and Aligns planning and prioritizing work to meet commitments aligned with organizational goals.
- Drives Results consistently achieving results, even under tough circumstances.
- Strategic Mindset seeing ahead to future possibilities and translating them into breakthrough strategies.
The Diocese of Nashville
The Diocese of Nashville is a growing and vibrant diocese whose mission of, "Living and Proclaiming the Good News of Jesus Christ, Welcoming All!" is at the heart and focus of everything we do.
Purpose
To assist the bishop in service, support, and guidance to the Catholic community of 38 counties in Middle Tennessee.
Vision
Helping the pastors, parishes, and other entities of the diocese to thrive.
Mission
Living and Proclaiming the Good News of Jesus Christ, Welcoming All.
Values
Service to One Another through Love
Fidelity to God and His Church
Respect for Life
Solidarity with All Humanity
Additional Culture Details
We serve our constituencies through a robust culture of: focus, teamwork, and communication. Our 60 churches within the Diocese make it possible for thousands of people to receive the Sacraments each year, and a wide range of mass times are made available to ensure that anyone can participate if they so desire.
There are also 19 Catholic Schools within the Diocese that focus on academic excellence and making a catholic education affordable to all through scholarships and tuition assistant.
