May 21, 2019

Customer Service Representative

  • Charity Mobile
  • Cincinnati, OH, USA
Full time Customer Service

Job Description

Charity Mobile is looking for Customer Service Representatives who are highly motivated and customer-centric to join our professional team. We do not engage in telemarketing or cold calling. Our customers tell us we have the best customer service in the industry. We work hard to resolve our customers' questions and issues quickly yet thoroughly. Responsibilities include both inbound phone work and administrative duties related to the phone work. Qualified candidates will be sufficiently trained to understand the business and effectively serve our customers.

We offer a quality work environment with like-minded co-workers helping like-minded customers. We are looking to hire more employees like our own who are driven and passionate about excelling, learning, having fun, and building a Culture of Life in America. We understand that our employees are at the core of our success and growth. In order to attract and retain the best, we offer great earning potential, benefits, opportunities for advancement, and an enjoyable work culture.

Customer Service Representative Responsibilities

As a Customer Service Representative, you will interact with customers to provide information in response to inquiries about products and services. Excellent communication skills and problem solving are essential parts of your success, in addition to general computer skills, navigating Customer Relationship Management (CRM) systems, and using other online customer support portals. You will have the opportunity to work with like-minded people and modern technology, and be part of a company that is making a difference and improving the Culture of Life in America. While compensation depends on your experience and skill set, we pride ourselves on paying above average in the industry.

Customer Service Representative Qualifications

- High School education, Associate's or Bachelor's degree from college or technical school, or equivalent combination of education and experience.
- Excellent organizational skills and oral and written communication skills.
- Positive, "can do" attitude.
- Willingness to learn and be trained.

To learn more about this opportunity, e-mail your resume and salary requirements to support@charitymobile.com.


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