Feb 02, 2023

Paul Sofranko

  • Customer Service; writing; blogging; content writing; social media
  • Buffalo, NY, USA
Freelancers Customer Service Nonprofit Other Professional Services Publishing / Journalism

Personal Summary

I am currently looking for remote, flexible-hour positions that enable me to make best use of my work-life experiences. These are fairly broad but I believe that such a generalist background is very beneficial in these times. My experiences include blogging and some content freelance writing; customer service and being a virtual assistant. The latter has broadened my skillsets for work in customer service, data entry or writing and blogging assignments.

I am a writer and blogger whose currently avocation focuseson addiction. I am the author of two Catholic devotional booklets for people in recovery. My primary creative desire, apart from continuing the devotionals, is to write Catholic-themed spiritual fiction. I hope to explore those areas at the intersections of Faith and Reason; contemporary drama with side trips though the preternatural with rest stops in the boundaries of the afterlife. I am one of those who think there is another reality just out of the corner of your eye; you turn to look, it disappears. I try and focus on my characters as I have found that by creating interesting people I can actually sustain the writing effort. My characters need a life, and the novels they will be in help them to discover such a one as they work out their situations and each other.

So, I suppose that Catholicism, addiction recovery, reading, writing, death and the fuzzy gray areas along the borders of life are interests. Oh, I also like cats and Mac computers.

Work Experience

Remote Virtual Assistant
Dec 2021 - Dec 2022 Paul Wheaton

Contractor with Paul Wheaton of Permies.com, Wheaton Labs.com, and RichSoil.com

Remote Virtual Assistant: Collaborating and coordinating with other assistants and volunteers in promoting the permaculture ideas of Wheaton by building relationships with similar organizations; obtaining and managing speaking opportunities; using social media leveraging; SEO optimizing; contributing and editing wiki articles; the creation and promotion of goods, services and events; creating and editing content for websites; assisting with event signups and site rentals, forum management, email correspondence, general clerical work which includes extensive use of Google Office products.


Attendant-Donation Center
Feb 2014 - Mar 2020 Goodwill Industries of Western New York

Accepts donated goods from general public at at year-round outdoor facility and organizes them by type and category. Must maintain positive attitude and excellent customer service skills.

Remote Independent Contractor-Account Manager
Feb 2013 - Aug 2015 Lighthouse Catholic Media

Sales and support for educational and inspirational CDs, books and brochures that aid people's understanding of the Catholic Faith. I advise parishes on managing their program.


Direct Support Professional
Feb 2008 - Nov 2011 Baker Victory Services

Provided personal care and assistance with daily living skills for high- and low- functioning, medically frail adults with mental retardation and developmental disabilities in a group home setting. Duties included the administration of medications and maintaining required documentation.


Political Science/International Studies
- May 1985 Utica College of Syracuse University