Mar 25, 2023

Seth Phillips

  • Software Developer / Manager
  • Longmont, CO, USA
Full time Information Technology Management Telecommunications Software Development

Personal Summary

My name is Seth.

I'm a married father of four, and active parishioner at St John the Baptist in Longmont, Colorado.  I organize/lead a Thursday morning men's scripture study, help out with hospitality for RCIA, and am involved in Liturgy as a lector, cantor, and member of the Men's choir.

I've got about a decade of experience in software development starting as a hands-on coder and currently a somewhat-hands-off leader of software developers (in other words, a cat herder).  My technical experience includes architecture & design, coding & implementation/integration, and skews heavily toward troubleshooting & end-user support.

I've been through acquisitions, shepherded a team through intense organizational change, managed attrition, interviewed and hired, and hustled to keep our clients happy through it all. I can translate technical jargon into English, and likewise translate vague client requirements into workable tech specs.

In short, I have a wealth of technical and non-technical experience, above-average communication skills, and a drive for success that I would love to bring to the right organization.

Honestly, submitting my resume here is kind of a lark (how many Catholic software groups are there?). But. How amazing would it be to find a great opportunity where I could use my hard-earned job skills to further the body of Christ?

So, if this blurb and my resume pique your interest, feel free to reach out, even if it seems like a long shot. 

Thanks & God Bless

Work Experience

Developer / Team Lead / Manager
Feb 2013 - Essette / HMS / Gainwell Technologies

Software Developer Manager December 2020 – Present
● Built and manage a distributed team of engineers in an agile development environment to produce robust web  applications and services.
● Guide and mentor direct reports to ensure they are happy and growing professionally and technically, including quarterly and yearly reviews & goal-setting.
● Experience leading both full-stack and functional development teams.
● Work with product owner to build out product road map Engineering deliverables.
● Facilitate and participate in architecture and solutioning of feature requests and backlog refinement.
● Review and approve Pull Requests in GitHub for code clarity, elegance, functionality, and supportability.
● Lead and direct process for interviewing, hiring, onboarding.
● Have been instrumental in transitioning from a custom software shop model to product model.
● Spearheaded org chart design and secured buy-in for reorganization of development teams across the division.
● Led the design and implementation of streamlined data migration process between application versions.
Software Developer Team Lead January 2017 – November 2020
● Own ultimate responsibility for my team’s client support deliverables, SLAs, and custom work.
● Primarily responsible for assignment of Team developer resources.
● Act as a technical team lead and mentor for team members of varying skill levels and aptitudes.
● Involved in the hiring and on-boarding of new developers.
● Attend client calls as a technical reference and advisor on application functionality and custom requests.
● Lead Business Analysts in the solutioning of incoming client requests to be fulfilled by team engineers.
● Work with Project Manager to ensure goals and timelines of project deliverables are realistically scoped.
● Led extensive refactoring in ASP.NET and performance tuning in SQL Server to enable the application to perform at scale for our high-volume, high-load flagship client.
● Refactoring and performance tuning of the nightly MSSQL Data Warehouse refresh, in one instance taking the runtime from 36 hours to 4 hours.
● Developed and implemented custom HL7 Interface using VB.NET and Get/Post REST API.
● Initiated and led proof of concept effort for Reporting redesign using Izenda and SSRS front ends with API as data source.
Software Developer February 2013 – December 2016
● Customize and implement Essette, a modular Case/Utilization management web application for new and existing clients using VB, C# and TSQL in an ASP.NET framework.
● Act as technical resource for extended client version upgrade projects.
● Full stack support of clients including custom design/development work, in-place upgrades, and bug stomping.
● Support integration of the Essette application with third-party software through various APIs; including CareWebQI, InterQual Connect, HealthWise, & RightFax.
● Develop in varying technology stacks to support legacy Web Forms application, SQL efficiency, data integrations, SOAP integrations, Restful API integrations.
● Developed proof of concept for Ideal Life telehealth integration into Case Management Module.
● Developed proof of concept for OfficeAlly instant messaging integration into Utilization Management Platform
● Technical environment: C#.Net, VB.Net, SQL Server 2008-2019, Web Services, JavaScript, Telerik, CSS, XML, HTML, Citrix, VMWare, IIS, Jira, Git, Team Foundation Server, Azure DevOps, Aurelia, Windows Server 2003/2008/2012R2/2019.


BSBA, Management Information Systems
Aug 1999 - Jun 2004 The Ohio State University