Oct 19, 2023


  • Business Manager
  • Brazil
Full time Business Development Customer Service Executive Fundraising General Business Management

Personal Summary

Throughout my career, I've honed my leadership skills and cultivated a reputation as a dedicated team builder. My professional journey has taken me through renowned organizations such as Procter and Gamble, Havaianas, Beiersdorf, Boticario Group, and My Catholic Library Company, providing me with diverse multicultural experiences and a deep understanding of aligning customer expectations with corporate strategies. This adaptability has allowed me to seamlessly integrate into various working environments and organizational cultures, consistently bridging the gap between customer needs and corporate objectives.

However, my passion truly ignites when I lead teams in the realm of faith and purpose. In Brazil, I've had the privilege of serving as a fundraising head in my church, where I've been instrumental in driving meaningful results through various volunteer activities, including fundraising events, community outreach, and youth programs. My commitment to excellence, both in the corporate world and in the church, continues to be a driving force in my journey, empowering the church community through purpose-driven fundraising and connecting faith with real-world impact.

Work Experience

Business Development Manager
Jun 2018 - Mar 2023 Boticario Group

Led the development of a high-performance Sales Team by recruiting, training, and implementing strategic solutions to drive the achievement of company objectives. Additionally, I optimized sales processes and fostered a culture of continuous improvement, resulting in enhanced team productivity and revenue growth. 
My leadership ensured the alignment of team efforts with the company's overarching goals. 

Key Accounts Supervisor
Feb 2015 - Jun 2018 Beiersdorf

Responsible for Replenishment Program to Walmart, Casino, Carrefour, and Drug Retail in order to maintain a healthy cash flow and days of inventory in accordance with the established policy. 

Customer Service Analyst
Jun 2015 - Feb 2018 HAVAIANAS SANDALS

KPIs developer and continuous improvement; Responsible for producing analyzes for the board; 

Customer Service Assistant
Aug 2013 - May 2015 Procter & Gamble

Responsible for Drug Retail order to cash accounts


Degree in Business Administration
Jun 2007 - Jun 2010 Laureate International University