Sarah Izzo

Served Assumed a multifaceted role beyond office management in a dynamic environment dedicated to serving the community during critical moments. Spearheaded diverse responsibilities, engaging volunteers through strategic outreach initiatives and enhancing their service capabilities through technology-driven solutions. Orchestrated ministry events, from luncheons to receptions, meticulously coordinating volunteers and managing all facets of event logistics. Proactively supported and anticipated the needs of both staff and volunteers. Led volunteer training and certification efforts while implementing an automated scheduling system, optimizing volunteer management by enabling others to handle substitutions and requests efficiently.

• Managed diverse responsibilities beyond office management, engaging volunteers through technology solutions and improving communication.
• Planned and executed ministry events, coordinating volunteers and overseeing all event elements.
• Streamlined operations by consolidating vendors, implementing an electronic inventory system, and achieving significant cost reductions.
• Transformed and automated systems, transitioning from personal Gmail accounts to Google Workspace for Nonprofit platform, resulting in enhanced efficiency.

Led comprehensive project management for a multitude of initiatives, guiding projects from initiation to completion. Managed various aspects of print and promotional campaigns, meticulously coordinating timelines, materials, and labor to meet exacting deadlines in alignment with company goals. Pivotal in the development and implementation of cutting-edge virtual workflow processes, ensuring team-wide adherence. Spearheaded the integration of process improvements and innovative project management methodologies that exceeded client expectations, resulting in elevated satisfaction rates. Notable achievements include:

• Achieved a 360% increase in department- sales by driving consistent growth and developing an internal brand.
• Cultivated, trained, and managed a 6-member specialist team, driving multimillion-dollar department growth.
• Spearheaded design, print, out-sourced production, inventory, and fulfillment aspects, ensuring client satisfaction.
• Implemented valuable department policies and tools, improving job handling procedures and customer experience.

Directed end-to-end execution of extensive design projects, overseeing the conceptualization to finalization of elements such as logos, letterheads, and diverse business collateral. Conducted detailed troubleshooting and imposition procedures on electronic customer files, ensuring strict adherence to the company's distinctive brand identity and overall design standards. Applied digital effects, including retouching and color correction, to expertly refine photo content for presentation to clients. Orchestrated informative meetings for design teams, communicating company policies and procedures while maintaining updated manuals for in-house tools. Ensured seamless digital correspondence across all projects and client assignments. Key accomplishments encompassed:

• Increased productivity by streamlining processes for digital lithography computer-to-plate and computer-to-press methods.
• Pioneered the migration from analog to digital workflow processes, optimizing operations for digital-related tasks.
• Conducted accurate beta-testing with Adobe Print Provider and Microsoft Print Provider to deliver continuous improvements.