Todd Andrew Curran

  • Program Manager
  • Millsboro, DE, USA
  • Feb 13, 2024
Full time Consultant Executive General Business Information Technology Marketing Professional Services

Personal Summary

I am a life long Catholic raise in the Archdiocese of Washington and now reside in Delaware within the Archdiocese of Wilmington.

I have come to a point in my successful secular career, that most people reach, where I have the time and attention to start to give back to my community and faith.

I am a faithful, successful, resourceful, and highly accomplished senior principal program manager with over 30 years’ experience, specializing in product/project/program management, business and technology, and relationship building and management.

 ·         Empathetic

·         Responsible

·         Organized

·         Resourceful

·         Loyal

·         Faithful

·         Happy

·         Communication in Diverse and Complex Environments.

·         Communicates in verbal, written, and multimedia.

·         Multiple Audience Reporting & Presentations.

·         Team and Individual Mentoring and Training.

·         US and International team building and management.

·         Business Operations.

·         Sales, Client, and Relationship Management.

·         Professional and Business Travel (India, Europe, Caribbean, North Africa)

·         Volunteering (Maryland Food Bank - Halethorpe, Our Daily Bread – Baltimore)

·         Information Analysis.

·         Processes Improvement and Implementation.

·         Multiple industries – Commercial and Government (Technology, Healthcare, Energy, Training).

·         Program & Project Planning.

·         Articulates Technical and Financial/Budget Information.

·         Identifying and Mitigating Risks.

·         Overcoming Inefficiencies and Obstacles.

Work Experience

Principal Program Manager
Oct 2022 - Oct 2023 RVO Health

·         Leading a team of 3 project managers working on strategic initiatives crossing 4 lines of business and operating groups as the Principal Program Manager, to coordinate and complete between 5 and 15 projects, define performance and results, and collaborating with business, product, and engineering stakeholders.

·         Managed the Decoupling program with a potential savings estimated at $22M when decoupling is complete in late 2024. Project was on track as of 11/2023.

·         Identified and established relationships with Decoupling program stakeholders and team members from separation organizations and collaborated with their managers and scrum teams to coordinate executions of separations.

·         Developing tactical IT plans and participating in cost benefit analysis for assessment by Senior Leadership for efforts between $3M and $18M.

·         Assisted Engineering with Resource management of 6 to 8 Scrum Development teams. Teams range from 8 to 18 personnel, based in the US, India, and Bulgaria.

·         Provided mentoring and training for project management staff.

·         Provided reviews and ratings for subordinates and instituted coaching plans, incentives and goal setting through semiannual Individual Performance Plan guidance and tracking.

·         Initiate the creation of the Program Management Office (PMO) for RVO Health, a startup organization.

·         Managed M&A multiple processes for the strategic Decoupling effort requiring lift and shift of applications and services from parent companies to RVOH, (the startup). Analyzed applications and services and determined to either completely decoupled and shifted as is, shifted and modified, overall decommissioned, or deprecated or an Interim Service Agreement (ISA) installed to keep shared services active.

·         Providing subject matter expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on established project management techniques (Waterfall, Agile and Hybrid,).

·         Healthcare Applications, Communicated with C-level stakeholders with monthly progress reports and governance discussions.

·         Presentations to senior leadership, ensure project documentation is accurate and ensure projects completions on time and within scope using a matrix of +/- 15%.

·         Collaborating with stakeholders to determine time limits, funding needs, procedures for accomplishing project, staffing requirements, allotment of resources to various phases of projects and lead others in the organization to make meaningful process improvements.

·         Coordinating and completing projects across various functional areas such as marketing, clients, and engineering.

·         Interface with Business and Product Managers on overall business unit goals and strategies.

Commercial B2B, healthcare, government regulatory.

Operations Manager/Senior Project Manager/Program Manager
Nov 2015 - Jul 2022 Press Ganey Assoc., LLC

·          Simultaneously planned, controlled, and monitored from 10 to 27 and varied complexity of projects over 4 programs, meeting constraints in time limit, budget, and resources in the healthcare data analytics industry for Nursing Quality Indicators and Regulatory Clinical Data Analysis I/O.

·          Used systematically standardized project management control processes to effectively monitor and check ongoing progress of software projects from discovery and design through development and deployment.

·          Managed three internal and two external development teams. Set priorities, reviewed designs, and ensured quality and timely delivery.

·          Managed multiple pre- and post- processes for three M&A efforts.

·          Coordinated and participated in code review and group meetings for QA, utilizing Agile and Waterfall methodologies.

•       Managed upgrade process, including preview environment, sandboxes, and staging solution.

·          Analyzed and dissected system requirements and technical specifications to create and execute test cases.

·          Landed consistently at plus-or-minus 10% for budget goals and plus-or-minus five days of scheduled goals.

·          With the team, generated $28 million in pure profit (between 83% and 94% margins in 2021 during pandemic).

·          Trained and mentored new and junior PM’s.

·          Managed the upgrade and implementation of 3 phases of ticket tracking tools (from TestTrack to Rally) and created the associated policies and procedures.

·          Served as point of contact for status, requirements change control, and issue resolution for assigned projects.

·          Shared administration and user support related to Agile, Waterfall, and Hybrid development methodologies and tools.

·          Maintained and managed communication with all stakeholders, including external clients.

·          Provided detailed project metrics for E&Y annual audits (Capital vs Operational Costs).

·          Implemented ServiceNow application within division. Administrator and training local users.

·          Coordinated and participated in code review and group meetings for QA, utilizing Agile and Waterfall methodologies.

·          Maintained and managed configuration information, release history for all environments, and communicated to all stakeholders, including clients. Oversaw service reliability and software quality control for releases.

Healthcare applications, Commercial B2B, healthcare, government regulatory.

Product Manager
Sep 2012 - Nov 2015 Lionbridge, LLC

·         Led and facilitated business and technical analysis sessions to support innovative technology development efforts to meet current and projected business needs for TeleMed services and language services in federal court systems and healthcare systems.

·         Simultaneously managed and supervised a national and international team of 18 developers on 4 projects. 

·         Utilized Agile process and scrum techniques to drive focused product life-cycle process on schedule and budget of $7M.

·         Traveled to overseas development sites in U.S. (3), Ireland (3) Poland (2) and India (10) to establish teams and introduce them to products and procedures.  Routinely met with country managers on status and management of teams.

·         Restructured teams to $25,000 savings annually for product division.

·         Prepared impact and opportunity assessments regarding cost and benefit of proposed projects.

·         Created and developed business case, project scope, business requirements, and user experience for new products, as well as enhancements to existing products.

·         Collaborated with cross-functional teams to identify requirements and impacts to organization of prioritized projects.

·         Engaged with sales, as well as existing and potential customers, to gather requirements and customer feedback.

·         Involved in the RFP/RFQ/RFI activities.

·         Maintained vendor relationships and telephonic contracts.

·         Language Services for Healthcare and Judicial Industries, Commercial B2B & B2C, healthcare, government, DOJ.


MS in Marketing Systems
Sep 2008 - Jun 2011 Johns Hopkins University
BS in Technology Management
Sep 1988 - Jun 1994 University of Maryland, University College