I have over five years of experience working in e-commerce operations where I have acquired a strong professional skill-set, however I am eager for a career change that will have more purpose. I have experience across various areas of business; including operations, marketing and administrative work. I am searching for a part time, remote role.
•Accountable for maintaining and entering up to date product information on the website •Provide administrative support to the ecommerce team
•Manage, track and resolve customer inquiries in a timely manner
•Provide weekly, monthly and quarterly reports to management
•Utilize tools such as Google Analytics, Power BI, and Quantum Metrics to gather insightful data to report on
•Responsible for managing team members success including training, weekly touch-bases and end of year review process
•Prepare presentations for weekly meetings and quarterly business reviews
•Accurately enter and prepare financial data for promotional periods
Manage digital catalog while ensuring data accuracy
•Collaborate with cross functional teams to analyze website content and optimize for search engine optimization (SEO)
•Manage consumer inquiries and applications for trade program
•Monitor website analytics for trends and insights and used this data to develop website content
•Partner with internal and external vendors to request samples/product imagery •Collaborate closely with marketing, sales, and creative teams to ensure successful product launches
•Manage digital content and catalogue updates to ensure accuracy and quality of website content