Cynthia Carrese

  • Client/Account Management
  • Atlanta, GA, USA
  • Mar 13, 2025
Part time Business Development Communications Consultant Customer Service Management Radio

Personal Summary

I am deeply passionate about helping companies of all sizes reach their full potential. Whether they are organically grown startups or Fortune 100-500 corporations, I believe that every company has the potential to achieve greatness. Within my expansive partnership network, I collaborate with over 150 companies, collectively providing robust resources to support any industry.

I specialize in performance management, combining human engagement strategies with cutting-edge CSAAS and CCaaS solutions. My approach empowers businesses to develop exceptional leaders, exceed KPIs, and achieve sustainable growth by maximizing the talents and strengths of their people. Through these approaches, I have assisted countless companies in cultivating exceptional leaders, surpassing their key performance indicators (KPIs), and achieving substantial growth by harnessing the talents of their people. Companies I have worked with: Verizon Wireless, Century Link, Apple, Xerox, and Organically Grown Companies.

Capturing an audience and earning buy-in depends on storytelling. It reveals possibilities, builds connections, and showcases a solution's true value. I use this approach to create authentic engagement that drives results, even when leading teams of up to 2,000.

In addition to my extensive experience, I hold certifications in Organizational Leadership, Project Management, Proprietary Assessment Debriefing, and Kaizen Training. These certifications demonstrate my commitment to ongoing learning and expertise in essential areas for any successful organization.

Experienced in Channel Management, overseeing resellers, wholesalers, and retail stores nationwide. My expertise spans healthcare consulting, contact center operations, BPOs, performance management, and industries including technology, consumer, and automotive. Skilled in Client Management, Strategic Engagement, Corporate Training, Talent Acquisition, and Process Optimization. Certified in ESI/Project Management, with a background in Startups, Succession Planning, and Commercial Voiceovers.

Work Experience

Managing Director
Apr 2022 - Present C2 Strategic Partners

Seasoned expertise in helping companies of all sizes fine-tune their core operations. My focus is on driving success by strategically boosting KPIs and sales, placing the right people in the right roles, and aligning advanced technology solutions with each client’s unique objectives.
C2 Strategic Partners is built on a gig platform model, offering performance management solutions that blend cutting-edge software with human expertise. This setup provides businesses with the flexibility they need to thrive, delivering the right tools and insights exactly when and where they’re needed. Our adaptable approach ensures we meet the specific challenges of each client, driving real, measurable results.
Throughout my career, I’ve been committed to helping organizations excel in fast-paced environments. I’ve developed a deep understanding of how talent, processes, and technology work together to create success. This holistic perspective has made C2 Strategic Partners a trusted ally for businesses looking to unlock their full potential.
Central to our success is our collaboration with over 150 business partners, allowing us to offer comprehensive performance solutions. This extensive network enables us to meet every client’s needs, providing the resources necessary to tackle the demands of any industry. By building strong partnerships, C2 Strategic Partners is uniquely positioned to offer top-tier support and strategic insights, keeping our clients ahead in today’s competitive landscape.

Education

Communications
Loyola Marymount University

Endorsements

Jacob Goodstein
Jacob Goodstein
· 1stFirst degree connection
Associate Director Program Management Office ChewyAssociate Director Program Management Office Chewy
April 21, 2020, Jacob was Cynthia’s clients April 21, 2020, Jacob was Cynthia’s client
Cynthia is a refreshing outlook on servant leadership. I had the opportunity to consult Cynthia and she was so generous with her time and explanations of the questions I asked. She gave me a really great outlook on how to drive employee engagement and actionable steps to do so. I am wholly convinced Cynthia's knowledge applied to my organization will surely provide enhanced management and engagement.