Jan 05, 2024

Ray Calvin Lawrence III

  • multiple possibilities
Full time General Business Management Nonprofit Professional Services Religious Education Strategy-Planning

Personal Summary

  • Experienced leader; comfortable making difficult decisions in fast paced environments
  • Team builder; understand the value of teamwork and how to develop it
  • Expert trainer; significant experience in curriculum development and refinement
  • Fast and focused learner; able to quickly grasp complicated subjects
  • Honest and dependable; maintained highest U.S. security clearance with additional polygraph screening

Work Experience

Area Service Manager
Aug 2020 - Nov 2021 Trane

Manage a team of Heating, Ventilation, Air Conditioning (HVAC) service technicians responsible for a multi-million dollar contract servicing the largest hospital chain in central Florida to include regular scheduled maintenance, emergency repairs, upgrades, new equipment installation, and temporary rental solutions; coach, counsel, train and develop all service employees; drive continuous improvement through company performance management process, technical product training programs, and standard work adherence; maximize cash flow by ensuring prompt invoice generation, managing expense budgets and increasing utilization of the service team; drive customer satisfaction through consistent communications and service follow up; ensure environmental, health and safety compliance within service team

Area Service Manager
Nov 2013 - Jul 2020 Trane (Rental Division)

Led a commercial HVAC depot conducting 24/7 operations in a tri-state area; supervised personnel installing, decommissioning, maintaining, and repairing industrial cooling equipment, industrial air compressors and generators (valued at over $10,000,000); coordinated logistics with trucking companies and supply vendors; direct heavy machinery (cranes/forklifts) moving and securing equipment; managed inventory to include documentation, ordering, tracking and receiving; enforce compliance with all OSHA and EPA requirements; managed budget by controlling spending, forecasting requirements, cutting waste, and shrewd labor utilization.

  • Oversaw all facets of employee administration: candidate selection and interviews, onboarding, safety and technical training, work schedule, quarterly and annual evaluations, exit interviews, etc.
  • Established two depots from the ground up: selected vendors (evaluated proposals and negotiated rates), purchased all tools and equipment, coordinated building and equipment requirements (security, power, fuel, maintenance, etc.)
  • Implemented Lean principles: created audits, conducted rapid improvement events, increased technician efficiency through standardized work, developed training process for new technicians
  • Responsible for an operating budget of over $1,000,000; maintained costs below budget every year
Instructional Systems Designer
Aug 2013 - Oct 2013 Turbo Consulting

Developed curriculum for the Federal Bureau of Investigation’s Training Academy; analyzed previous curriculum content; proposed changes to structure, content and delivery method; conducted focus groups and created survey to ensure training content met real world needs.

Operations Manager (First Sergeant)
Sep 1989 - Jul 2013 U.S. Army

Led various organizations conducting unique military intelligence missions directly supporting Army and Joint Forces Commanders; supervised intelligence collection, analysis and production; defined mission, identified requirements and gathered resources for intelligence collection activities; provided professional development and mentorship to the personnel of the unit; planned, directed and evaluated organization-level training; supervised all facets of administration; coordinated personnel regulatory requirements with higher headquarters; ensured good order and discipline.


  • Utilized the ADDIE model to restructure organization core competencies training; created realistic scenario-based training

focused on skills needed to survive in a hostile environment

  • Created leadership training program utilizing lecture, mentors, and hands on performance assessments; developed the junior leaders’ knowledge, skills and abilities required to effectively lead their subordinates
  • Reorganized organization’s structure to account for a 20 percent increase in personnel; ensured proper personnel placement and expanded mission capability
  • Coordinated and de-conflicted intelligence collection and reconnaissance resources; conducted collection performance assessments ensuring operational requirements met and assets properly allocated
  • Continuously evaluated collection capabilities and emplacement of assets to ensure maximum effect of collection efforts; frequently liaised with allied intelligence teams to maximize coverage of the Area Of Responsibility (AOR)
  • Planned and supervised intelligence and language training for deploying personnel; reduced mission transition time by more than 30%


BA Liberal Studies (Korean Language)
Thomas Edison State University
Six Sigma Black Belt Professional
Management and Strategy Institute
Instructional Systems Development
U.S. Air Force
Basic Instructor Course
U.S. Air Force
Indonesian Language
Defense Language Institute
Korean Language
Defense Language Institute