I am currently at a crossroads in my career and am taking this opportunity to reflect on my passions and purpose. After many years of varied work experiences, I am now drawn to find a role that allows me to serve others in a meaningful and impactful way within the Catholic community.
As a longstanding Knight of Columbus and presently serving as the Deputy Grand Knight, I have seen firsthand the profound difference that faith-driven service and leadership can make in individuals' lives and communities. These experiences have deepened my commitment to living out my faith through service, mentorship, and support for those in need.
I believe I am being guided toward a path where I can contribute more directly to the spiritual and social well-being of others, aligning my professional skills with my faith-based values. My desire is to find a role that not only challenges me but also allows me to make a positive difference—whether through ministry, community outreach, educational work, or leadership within a Catholic organization.
This transition is driven by a sincere calling to dedicate my talents, time, and energy to service in a way that reflects my core beliefs and devotion to others. I am eager to leverage my leadership, compassion, and commitment to support the mission of the Catholic community and to serve as a positive influence and facilitator of growth and outreach.
Thank you for considering my journey and my desire to contribute in this deeply meaningful way. I am excited about the possibilities ahead and look forward to finding a role where I can truly make a difference in the lives of others, guided by faith and a spirit of service.
A fashion-forward omnichannel footwear retailer known for handcrafted leather boots and accessories.
*P&L Oversight: Responsible for the financial performance of $70M operations across retail and eCommerce channels.
* Rapid Expansion: Drove the planning and execution of 14 new store openings across 10 markets in 10 months, including
flagship locations in Austin, TX and Nashville, TN. Other key markets included Charleston, NC; Fort Worth, TX; Alpharetta,
GA; Houston, TX; and a second Austin location.
* Strategic Planning: Developed a three-year expansion roadmap integrating retail growth, warehouse optimization, and
digital strategy, with flagship locations delivering strong performance and double-digit year-over-year gains.
*Cross-Team Leadership: Oversees all communications, fulfillment workflows, and operations policy across headquarters
and store teams; with 100 employees and four direct reports.
*Training Innovation: Launched Freebird Academy to standardize and elevate training programs for both retail
associates and corporate teams; training young talent into future Store Director roles.
* Omni-Channel Growth: Created a scalable omnichannel strategy to reach a $100M eCommerce revenue milestone by
end of 2025; utilizing Shopify and CEGID for sales and inventory management.
* Logistics Oversight: Leads end-to-end warehouse and shipping operations across two distribution centers and 22 stores,
partnering with FedEx to improve fulfillment efficiency and reduce costs by 10%.
Multi-Unit Oversight: Directed store operations for 113 North American retail locations with full accountability for $10M–
*50M operating budgets with eight direct reports and a 1000 person funnel.
*New Store Execution: Oversaw full lifecycle of new store openings from project planning to launch including flagship
locations on Fifth Avenue in New York City and “urban” stores in Williamsburg, Brooklyn and San Francisco.
*Performance Management: Defined KPIs, set operational benchmarks, and led ongoing performance analysis against
both internal targets and industry competitors.
*Trend Anticipation: Built deep market knowledge to anticipate evolving retail trends, consumer behavior shifts, and
operational innovations.
*Omni-Channel Rollout: Spearheaded in-store omnichannel initiatives, resulting in $10M+ in incremental revenue.
*Pandemic Resilience: Scaled order fulfillment from $100K to $6M in just six months during COVID-19 disruptions through
operational agility and team alignment.
*Supply Chain Integration: Partnered with Supply Chain and Allocations teams to optimize product flow across retail and
eComm channels.
*Flagship Innovation: Led roadmap and team development for four new flagship locations, including two next-gen
Retail 2.0 concept stores.
*High-Volume Success: Opened the world’s highest-volume TNF store in New York City, generating $15M+ annually.
*Customer Experience Strategy: Advocated for and developed a dedicated field training team to enhance in-store
service and team culture.
*Training & Communication: Partnered with third-party providers and internal teams to create a centralized training and
communications platform.
*Platform Streamlining: Consolidated training and communications into a “one-stop shop” to improve clarity and
efficiency for retail teams.
*Retention Impact: Improved field leadership retention with a 20% drop in Store Manager turnover following onboarding
enhancements. While most teams focused on NPS, we prioritized Customer Satisfaction scores, rated on a 1–5 scale,
and successfully raised them from 2.5 to 4.0.