Operations Manager - City on a Hill (Kansas City)

Do you love bringing people together through well-run events and meaningful experiences?

Are you someone who naturally organizes systems, details, and teams so things run smoothly?

Do you feel called to serve young adults and help grow the mission of the Catholic Church?

If so, City on a Hill may be the place for you!

About City on a Hill

City on a Hill is a local apostolate serving young adults (age 21-39) in the Kansas City area. What began in 2006 as a diocesan ministry has grown into a thriving community that now reaches 2,500+ young adults annually, with more than 600 actively engaged participants. Through dynamic events, leadership training, small groups, mission trips, media outreach, and community formation, City on a Hill has helped young adults encounter Christ and build authentic Catholic community. Our mission is to be the community that inspires and forms the young adult generation to be saints.

Position Overview

The Operations Manager ensures City on a Hill runs smoothly day-to-day. This person oversees events, systems, logistics, vendors, volunteers, and data, allowing the Director and apostolate leaders to focus on mission and relationships. If you enjoy organizing details, building systems, and creating excellent experiences, this role will allow you to have a huge impact behind the scenes.

Key Responsibilities

> Event Operations

• Coordinate logistics for City on a Hill events
• Secure venues and manage vendor relationships
• Oversee event registration, communication, and guest experience
• Train volunteers and support event teams
• Maintain a high standard of radical hospitality

> Systems & Administration

• Manage the organization’s CRM/database
• Track engagement data and event participation
• Develop systems for communication, retention, and donor engagement
• Create clear, repeatable processes for operations

> Team & Mission Support

• Provide logistical support to apostolate teams and outreach events
• Assist with donor events and supporter engagement
• Support identification and development of new young adult leaders
• Coordinate marketing needs with communications contractors

> Operations Management

• Manage inventory and event supplies
• Oversee technical contractors when needed
• Handle scheduling and use of City on a Hill meeting space
• Ensure smooth coordination across staff, volunteers, and vendors

Who Thrives in This Role

The ideal candidate is:

• A committed Catholic passionate about evangelization
• A humble team player who loves supporting others
• Highly organized and detail-oriented
• Skilled at managing multiple projects simultaneously
• An excellent communicator (written and verbal)
• Comfortable using online platforms, event systems, and databases

Qualifications

Preferred qualifications include:

• Bachelor’s degree in business, marketing, event management, data, or related field
• Experience in event planning or nonprofit operations
• Experience managing databases / CRM systems
• Experience coordinating volunteers or teams
• Demonstrated ability to manage multiple projects and deliver results

Schedule

This position offers flexible work hours, though 2–3 evenings or weekend days per month are typically required due to events.

If you are passionate about serving young adults, building strong systems, and creating excellent events that help people encounter Christ, this role offers the chance to make a lasting impact.

To Apply:

First complete the profile survey at go.cultureindex.com/p/5IfhcKjy1wyjBXiQ

Then send your letter of introduction and resume to staff@kansascityonahill.org